If for any reason you are not 100% satisfied with your purchase, you have 30 Days from the receipt to contact us and we will fix, replace or exchange any item(s) that you see fit or refund the order (less shipping), no questions asked.
Elite Abrasives has always replaced, free of charge, any abrasive which did not perform satisfactorily, because of defective workmanship or material. This warranty is limited to replacement of defective products; and excludes any liability resulting from use of our products. Customer is responsible for inspection of all products before use. If any errors are suspected or are not what customer expected, customer should contact Elite Abrasives before using. We cannot be held responsible for incorrect parts made with our products, due to mislabeling or defects. We will, however, replace or correct the product if the error was ours; just as we have always done.
Upon proper authorization, any product believed to be unsatisfactory may be sent back to the Returns Department for inspection. Any product determined to be defective by Elite Abrasives will be replaced. Replacement of a defective product constitutes the full and complete warranty of Elite Abrasives, with respect to the products sold by Elite Abrasives to a Distributor or Customer. There are no other warranties, expressed or implied, oral or written, with respect to such products.
In no event will Elite Abrasives be responsible to a Distributor, its dealer’s customers or end users, for any losses (whether direct, incidental or consequential) caused by any defect in, or dissatisfaction with such products. Under no circumstances will Elite Abrasives be liable to a Distributor, its dealers, customers or end users for any lost profits, whether caused by “down time,” delays in production, lost orders or other circumstances attributable to such products. Under no circumstances shall a Distributor be authorized to extend on behalf of Elite Abrasives or bind Elite Abrasives to any warranty.